DTV City is proud to offer the best Value Guarantee possible via mail order or over the Internet. We are in a unique position as a Direct Authorized Dealer to not only offer you expert assistance in determining the right TV for you, but also replace defective merchandise in the shortest time possible. At DTV City, we strive to make every purchase as easy as possible. Allow us the chance to deliver the best value to you.

1) Incomparable Replacement Guarantee
DTV City offers a 30-Day Replacement Guarantee on plasma and other display products. We stock everything we sell, so we can replace defective products quickly. We'll even have the defective product retrieved from your location free of charge. For more, see our 30-Day Guarantee.

2) Live Technical Specialists
DTV City has live technical specialists available to assist you with configuration questions, specification inquiries, installation issues and accessory recommendations -- and not just before your purchase but afterwards as well!

3) Always Authorized
DTV City is a direct authorized dealer for the products we sell. This ensures you the customer that (a) you will receive the full manufacturer's warranty for the products you purchase, (b) we can be flexible and responsive when problems arise because we are working directly with the manufacturer to find solutions, (c) we can pass on awesome pricing on the newest product models available directly to you, and (d) you will receive no "gray market" merchandise (i.e., products with the same model number but that are not designated for sale in the U.S. market and thus are completely unwarranted).

Learn more about DTV City's Authorized Dealer Status.

4) Proven Over Time
DTV City has a proven track record of exceptional customer service, which dates back to 1997. We were the first online retailer to sell both DVD players and plasma TVs -- the very first one.

DTV City has won numerous awards in the consumer electronics field and is also a two-time recipient of the Inc. 500 Award. We've also been a member of the Better Business Bureau since 1997.

We also have numerous corporate and government clients. To peruse a full list of these clients, see our Corporate Customers.

5) Ease of Access
We have extended hours of operation during most times of year -- until 10PM on weekdays and on Saturdays from 10am until 6pm. You can order by phone or through our secure online order system.

6) Nationwide Installation
DTV City has developed its own nationwide network of installation specialists. We have pre-qualified and pre-priced installers all over the country, who are ready to assist you with your installation needs. To learn more about this special customer service call 404-352-0007.

Further Reasons to choose DTVCity for your purchase: